When you think of workplace conflict, what comes to mind? Arguing? Compromise? Hurt feelings? Avoidance? Gossiping? Explosive disputes? Subtle, long-lasting issues or resentment? Do team members own their mistakes?
Conflict is a natural and inevitable part of relationships, triggering different behaviors in everyone. Sometimes that response is productive, but more often it’s destructive—which is unhelpful and usually uncomfortable.
Because conflict looks different depending on the people and situations involved, there is no one-size-fits-all answer to making it productive. Instead, the solution starts with you.
This Learning Lab isn’t about conflict resolution; rather, it’s focused on helping you curb destructive thoughts and behaviors so that conflict can become more productive, improving your workplace results and relationships.
The Lab includes the brand-new* Everything DiSC® 2- part assessment tool, designed to improve self-awareness around conflict behaviors. By the end of the session, you’ll have learned to:
Register for this Learning Lab when you register for Mennonite Health Assembly.
*Released October 2017.