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05/21/2018 - Mim's Corner 

Wherever I go across the country, I find members are talking about staffing shortages. Overtime and agency use are stressing budgets, and there’s no relief in sight.

On May 16, I had the opportunity to meet with a group of human resource leaders from MHS members in Pennsylvania and Virginia to discuss these issues. Hosted by Living Branches at the Souderton Mennonite Homes Campus, we heard a presentation by Gwen Schuit, CEO at Friendship Community. Gwen made the case for investing in current employees, encouraging their success while simultaneously reducing turnover. The group then shared their challenges and strategies for reaching new candidates, creating flexible shifts, and increasing retention.

Across the hall, a group of chaplains also gathered to learn about helping individuals and families prepare for death.

MHS offers regional and virtual affinity group meetings throughout the year, bringing peers together for support and gain new ideas to be more successful in their work. If your organization could benefit from a similar meeting, email us for more information at info@mhsonline.org

 

 

05/08/2018 - Alisa Miller Named Managing Director of MHS Consulting 

GOSHEN—MHS is pleased to formally announce that Alisa Miller is the new Managing Director of MHS consulting. She has been serving as Acting Director since October of 2017, becoming the official Managing Director in February of this year.
 
Miller has been with MHS for many years and is an incomparable choice for this new position. “Alisa is an excellent and seasoned leader—I have total confidence in her,” says Karen Lehman, CEO of MHS. “She is well prepared for this position.”

In some ways, this role is similar to the previous position Miller held. She will continue to serve and engage with clients, but with the added responsibility of guiding the direction of the practice, as well as developing business and relationships. “The scope and engagement is much broader,” says Miller about her new position. “I am really enjoying that added dimension.” As for the immediate future, Miller says she is most looking forward to attending the state and national LeadingAge Conferences. These networking events are excellent opportunities to connect with clients and foster new relationships, and Miller is especially excited to see MHS associates presenting and participating in several workshops

Through this time of transition, MHS Consulting maintains its standards of excellence as it serves its clients. “Our core strengths continue to be leadership development, transition, interim, and support service, but we also offer clinical, operational, market, and financial consulting,” says Miller about client services. “We enjoy collaborating with other professionals, often finding our strength is listening to a need and developing a multi-disciplined team of professionals to provide a solution. Being part of MHS gives us unique insights into all aspects of organizational challenges and opportunities." 

With Miller’s talent, vision, and understanding of the work to be done, the future of MHS Consulting looks brighter than ever.  

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04/09/2018 - Puerto Rico: The Work Continues 

PUERTO RICO—Puerto Rico holds a special place in the heart of Dr. Carolyn Heggen, a Mennonite therapist who specializes in trauma recovery. She spent her childhood in Aibonito, Puerto Rico, later studying and teaching at the Academia Menonita Betania.

During her latest visit to the island, sponsored by MHS and Mennonite Disaster Service, Dr. Heggen gave four major presentations and met with many of the church members who were traumatized by the effects of hurricane Maria.

Her first presentation was to professional counselors and deans at an in-service day, sponsored by the InterAmerican University at the Guayama campus. She then traveled to Hatillo, Arecibo, and Utuado, educating church leaders and pastors on “compassion fatigue” and self-care, where her words were welcomed as a healing "balm of Gilead."

The church is responding to the many needs still present today, like the continued lack of electricity in many parts of the island. Pastors are advocating for more roof repairs to be completed before the next hurricane season starts in July, and community leaders want the cement houses and church buildings to be started now.

Responding to these needs, MDS Puerto Rico is awarding grants to accelerate and empower local Mennonite churches to respond faster to those needs that have been identified. Their goal is to help the community as they address needs, to empower churches in their support of members’ needs, and to be hope in the midst of despair.

Dr. Heggen's visit may be over, but there is still much work to be done in Puerto Rico. With support from MHS and MDS, a planning group recently met to discuss a longer-term initiative to provide mental health support to those impacted by the hurricane.

The group was comprised of several qualified professionals, including: Rose Gillin, MD, staff member at Maple City Health Center, Linda Christophel, MDS volunteer serving in PR, social worker, Paul Liechty, Executive Mennonite Healthcare Fellowship, Daniel Greaser, professional social worker and trauma-competent, Carolyn Holderread-Heggen, trauma specialist and experienced teacher and counselor, Elizabeth Soto, MDS coordinator in Puerto Rico, Maria Del Mar Torres, Executive Director of mental health services with Sistema de Salud Menonita, and Rick Stiffney, current CEO of MHS and knowledgeable of the Puerto Rican health system.

If funded, this 18-to-24-month plan would support church leaders, educators, and healthcare providers, equipping them with the tools needed to understand and respond to post-hurricane challenges. These activities would include:

1. Additional relationship building and assessment of opportunities and needs.

2. Development of a resource team available for engagement in Puerto Rico.

3. Retreats for pastors and spouses.

4. Professional education-training events to equip Puerto Rican professionals.

MHS and MDS will continue to provide updates on this long-term plan as it develops. 

Some of this story has been adapted from Elizabeth Soto's blog post entitled 'God With Skin On.'

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03/26/2018 - 2017 Annual Report is now available!  

This past year we resolved to move forward: 2017 was a season of embracing progress and celebrating change, even as we remained steadfast in our pursuit of Christ and our efforts to embody Anabaptist values.

Undoubtedly, 2018 will bring its own share of opportunities and difficulties. Despite that, we rest confidently in Christ. With a new CEO at the helm, MHS welcomes fresh possibilities and adventures as we navigate these uncharted waters.

We certainly have bright hope for the new horizon that tomorrow brings!

Click here to read our full, 2017 MHS Annual Report.

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 03/10/2018 - Health Assembly 2018 Recap

PITTSBURGH—More than 200 health and human services professionals gathered in Pittsburgh, Pennsylvania, March 8-10 to attend Mennonite Health Assembly 2018, “Celebrating Resilience.”

Following an MHS Alliance members' meeting on Thursday, Assembly opened with a general session that introduced five “Creative Guests” who were featured throughout the week: Sadie Gustafson-Zook and Ethan Setiawan contributed musical leadership, Billy Funk offered lively interpretations of resilience through video and improv, Emily Marko drew illustrations of aspects of Assembly as they were happening, and Ted Swartz of Ted & Co. provided inspiring examples of the power of storytelling. 

Experts in areas ranging from diversity, to Millennials in the workplace, to board governance, led engaging Learning Lab workshops each day of Assembly, including a pre-conference session led by Lee Schmucker on Dealing Effectively with Workplace Conflict.

A celebration of Rick Stiffney’s years of service at MHS was held on Thursday evening and attended by more than 130 guests. Accolades for Stiffney were given by MHS board chair Laurie Nafziger and others, and memories were re-lived over chocolate fondue.

During Friday’s general session, four keynote “Storytellers” shared true stories of resilience in their lives and work. Don Tyson of Eastern Mennonite University, Vicki Pendleton, formerly of Jubilee, Everett J. Thomas, formerly of Greencroft, and Laurie Nafziger of Oaklawn each shared powerful testimonies of withstanding struggle as part of a supportive community. “There is power in healing on a shared journey,” said Pendleton in her story. “We know it takes character, community, faith, and resilience to move through it with grace together.”

Friday’s dinner was a networking event that took small groups of diners to restaurants all over Pittsburgh. The evening concluded with a Celebration of Resilience to support hurricane recovery work in Puerto Rico. Jim Alvarez of Everence brought an update on the work of Sistema de Salud Menonita, and two donors provided $1,000 matching gifts. “Pay to Play” board games, mini golf, and even a hula-hoop challenge were fun opportunities for partygoers to contribute to a worthy cause, and $3,300 was raised by the end of the evening.

Assembly concluded on Saturday morning with brunch and a closing session led by Ted Swartz. “Sometimes I wonder if resilience is simply showing up, because all we can do is survive,” he said. “And other times I wonder if it’s picking our heads up, seeing the light, and looking back at how far we’ve come.”

Rick Stiffney offered a closing reflection saying, “Assembly is a time when we come together to encourage each other, build relationships, and share resources—and this has been a grand event with fresh approaches, great music, and lots of stories and fun together.” He added later, “Resilience is about clarifying our core convictions and asking if our structures have the integrity and capacity to withstand strain, as well as to adapt.” Stiffney expressed deep appreciation for all those in attendance, concluding with joyful thanks for his years at MHS and a warm welcome to incoming MHS CEO, Karen Lehman.

Read more details about this year's event at www.mhsonline.org/news. The next Mennonite Health Assembly will be held in Wichita, Kansas, February 28- March 2, 2019. 

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 03/09/2018 - Stronger Together: Stories of Resilience 

PITTSBURGH—Four keynote Storytellers recounted tales of resilience in their lives and work at the second general session at Mennonite Health Assembly, 2018. 

Don Tyson of Eastern Mennonite University told a story of students and faculty coming together in the face of tragedy. Together they formed a sacred covenant in their department and leaned on the understanding that the best way to survive uncertainty is to walk through the experience together. While experiencing loss and stress, they were committed to holding each other up and enduring as a united, committed community. “We are all accountable to each other and we experience resilience when we gather around the table together,” said Tyson. 

Vicki Pendleton, formerly of Jubilee, told the story of the deaths of six residents over the course of only a few months—the most loss in the shortest amount of time the facility had ever experienced. Two of those who passed were in their 20’s, which struck particularly close to home for Vicki, who had lost her own son when he was only 23. “I know the importance of others walking alongside you in grief,” she said. “And I was allowed to offer encouragement to another mother who was experiencing a loss that was similar to my own.” Pendleton expressed gratitude for the space to grieve and heal at Jubilee, and for staff that go above and beyond to provide comfort and compassion, and who choose to be a witness to the life and death of individuals. “There is power in healing on a shared journey,” said Pendleton. “Death and dying are not pretty, but we know it takes character, community, faith, and resilience to move through it with grace together."

After a musical interlude provided by Sadie Gustafson-Zook and Ethan Setiawan, retired Greencroft chaplain Everett Thomas took the stage and reminded listeners that growing old is a unique experience for everyone. He told the story of a former resident who was active, healthy, and independent—until she fell and broker her hip. The recovery was so painful that she asked her doctor, “what if I simply give up?” When the doctor told her she would get worse and inevitably die, she determined that, as painful as it was, she couldn't give up. “I need to honor the life God gave me,” she said. Eventually, she recovered, and Thomas asked if he could write her story of resilience. When she read his draft, she deemed it acceptable and kept a copy for herself. “She said she'd use it for future reference,” said Thomas. “And so will I."

Laurie Nafziger of Oaklawn brought the fourth and final story of the session. “Last August, there was an incident at our facility for mentally ill men,” she began. "Around midnight, the staff person on duty asked two residents who were up past curfew to go to their rooms.” Some kind of disagreement ensued and ended with one of the residents dead, the staff person in jail, a slew of circling attorneys, and little information. 

There were also unfortunate new realities to consider: Oaklawn hadn’t provided basic safety for the resident, their beloved employee would be forever changed, all the other employees might now be thinking, “This could happen to me,” and the other residents of the facility were now traumatized by the death of a house-mate. There was sure to be negative media to protect against, and a lawsuit could easily roll into 6 or even 7 figures. Worst of all, there were no concrete facts or reliable witnesses. 

As CEO, Nafziger stepped into action. Her team quickly mobilized over the next few days to establish priorities and create a plan, implementing it over the next several weeks. Though the ordeal is still far from over and there is much work to be done, the Oaklawn team is resilient and continues to move forward together. 

“We carry on,” said Nafziger. “I know we will make it through this, and here’s why:

  • We’ve faced hard things before, so we have practice at bouncing back and looking ahead. 
  • We are completely convinced of the importance and goodness of our work. 
  • We are not alone. We are surrounded by a community that values us, a strong board, terrific management team, and a host of smart and kind colleagues. 
  • God is holding us—all of Oaklawn—and that’s a very safe place to be.”

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03/09/2018 - An Assembly Update with Karen Lehman 

Halfway through Mennonite Health Assembly, 2018, we caught up with MHS consultant and incoming CEO, Karen Lehman, to get her perspective on this year’s Assembly. 

How has this year’s Assembly been unique from others? 
“I’m not sure if it’s the location, the theme of Celebrating Resilience, or the strong presence of art and music, but it feels as though more meaningful networking is taking place among attendees at this year’s Assembly. The structure has created a more interactive and engaging setting, the Learning Lab workshop format is highly interactive, and session topics have been widely relevant to all attendees, rather than being industry specific. This has brought a good mix of disciplines and levels of staff to the same table, which has led to rich, diverse conversation. I’ve already been hearing how this year’s Assembly has been such a good conference, and we are certainly having some fun!"

What has been a particularly meaningful or memorable moment for you during this Assembly? 
"The cross-generational discussion in the “Misconceptions and Millennials” Learning Lab was a bit of an “ah-ha” experience for me. It was such great dialog and emphasized that persons of various ages may not be as different as we think. It’s our values and passions that drive our engagement and make us who we are—not our age. Because many of us who work in nonprofits are so mission-driven, our organizations have unique opportunities to engage younger generations because we can offer the feeling of being part of something significant." 

What do you hope that attendees will leave with this year?
"I hope we all leave here with a renewed sense of purpose in what we're doing. Being with like-minded people who are facing the same challenges, and as Anabaptists, being with others who share our values, I hope we go home reassured that we’re aligned with colleagues who understand, and with the confidence that we are members of a supportive community that exists even after this gathering has ended. 

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03/09/2018 - Annual Members' Meeting

PITTSBURGH — MHS annual members' meeting, sponsored by Highmark, was held on Thursday, March 8, 2018, at 10:30 a.m. at the Sheraton Hotel in Pittsburgh, Pennsylvania.

MHS Board Chair, Laurie Nafziger opened the meeting by welcoming eight new member CEOs to MHS Alliance: Jason Abodeely of Sunshine Communities in Maumee, Ohio, Clara Ames of No Longer Alone Ministries in Lancaster, Pennsylvania, Sara Hiebert of Bethesda Homes in Goessel, Kansas, Nick Jedlicka of Pleasantview Home in Kalona, Iowa, Jeremy LaKosh of Maple Lawn Homes in Eureka, Illinois, Bryan Mierau of Center for Healing & Hope in Goshen, Indiana, Leland Sapp of Peaceful Living in Harleysville, Pennsylvania, Mike Ray of Green Hills Community in West Liberty, Ohio, and Edith Yoder of Hope National in Exton, Pennsylvania.

Introductions and fun facts about each new member brought good-natured laughs and a personal and engaging beginning to the gathering. 

Emerging Leaders in attendance of the meeting were also acknowledged by Nafziger, who said, “It’s so important to keep the leadership pipeline full.” MHS board, staff, consultants, and partners, as well as representatives from Everence, were thanked. 

Minutes were approved from the 2017 meeting in Jacksonville, Florida, followed by Rick Stiffney’s final CEO report to members. 

“It is so good to be here with you today, and it has been an honor to serve you—members, staff, and board,” Stiffney began, before sharing highlights from the past year, including: 

  • In 2017 MHS accomplished a significant goal established by Mim Shirk to add ten new members in three years. 
  • MHS ended the year with a small margin of income, despite the additional cost of a leadership transition. 
  • Member engagement has remained high, and thanks to the MHS member’s survey, employee recruitment and retention has been identified as a concern that MHS will need to support in coming months. 

Stiffney also shared that in the last year, MHS has focused on five primary priorities: 

  • Extending reach to new organizations and networks that share Anabaptist Christian values. 
  • Supporting member organizations through both struggle and opportunity. 
  • Building a system for identifying, recruiting, and retaining strong leaders.
  • Achieving a consulting business model that generates resources to support our mission. 
  • Transitioning smoothly to a new CEO. “Let’s have a blessed transition,” said Nafziger last year. 

He expressed deep appreciation for members, staff, consultants, and friends of MHS, saying, “We’ve only been able to accomplish all this by working together, and I thank you.”

Stiffney then moved into hopeful anticipating for the future, forecasting growth in membership, further regionalization across the country, fruit born of international work, new ways of connecting with members in urban communities, and fresh ways to interact with a church that continues to change. “This vessel called MHS is like wet clay that we keep shaping, and will continue to be shaped in interesting ways,” he said. 

Wisdom, courage, and hope were the “watchwords" that Stiffney left MHS members with, and they were welcomed with appreciation and applause. 

Jen Foster then addressed members on behalf of the MHS Nominating Committee (Jen Foster, Jeremy Kauffman, Dean Stoesz, and Mim Shirk), recommending re-election of Laurie Nafziger for one-year term, re-election of Lowell Peachy for a two-year term, re-election of Ed Brusker for a four-year term, and election of Jodie Smiley for a four-year term. All recommendations were unanimously approved and all terms will begin on April 1, 2018.

Mim Shirk, Senior Vice President of MHS, recognized and congratulated all members celebrating milestone anniversaries who were present at the meeting:

  • Mennonite Home Communities, celebrating 115 years. “God has been so faithful,” said John Sauder, President and CEO.
  • Thurston Woods Village, celebrating 65 years. “We're excited about where the lord is going to take us in the next 65 years,” said Theo Oma, CEO.
  • Pleasantview Home, celebrating 60 years. "We have great plans to continue growing and improving ourselves, much of which we’ll work with MHS to accomplish,” said CEO Nick Jadlicka.
  • Fairmount Homes, celebrating 50 years. “We have one of the best views in Lancaster county!” said Jerry D. Lile, President and CEO.
  • Sunnsyside Village, celebrating 50 years. "We remain deeply-rooted in our founder’s vision of enriching lives and sharing Christ’s love,” said J. David Yoder, Executive Director.
  • Mennonite Friendship Communities, celebrating 45 years. “We’ve been a leader in the aging services field for 45 years and look forward to the next 45,” said Lowell J. Peachey, President and CEO.
  • Jubilee Association of Maryland, celebrating 40 Years. “We’re excited about building faith-based and innovative partnerships,” said Tim Wiens, Executive Director.
  • Oak Grove (a Greencroft affiliate), celebrating 20 years. "Each of our ministries is driven by a community that is driven by its mission and values,” said President and CEO Mark King.
  • Living Branches, celebrating 10 years. “We are blessed to offer unique opportunities for our residents to build intergenerational relationships," said Edward Brubaker, President and CEO
  • Bluestem Communities, celebrating 5 years. “The amount of work that Rick and MHS did to help us five years ago was incredibly meaningful,” said CEO and President James Krehbiel. 

Stiffney then facilitated small group discussions between members as they shared stories and insights regarding employee recruitment and retention.

Following these discussions, Mim Shirk introduced two emerging leaders and their sponsors to say a few words about their involvement in the program. 

“I’ve learned that it’s important to work in an environment where you’re not afraid to express your opinions, ask questions, and always be learning,” said emerging leader Kevin (KP) Peters. "We nominated Kevin because of his tremendous leadership in the development of systems of excellence that he helped us create,” said Tammy Friesen, CEO of Goldenrod Communities.

"We believe that culture beats strategy every day, that succession planning is essential, and that hiring the right person is better than filling open positions,” said Jason Abodeely, CEO of Sunshine Communities before introducing emerging leader, Cody Griffith. Griffith then followed by adding, “Being hired because I was the right person for the organization, regardless of which position was open, is something I admire about this organization’s leadership development. If you have a voice, Sunshine Communities will find the space for you to speak."

Shirk then concluded with a challenge: "Last year, we had seven emerging leaders at MHS Assembly. This year, we have 12. Let’s have 24 next year!” All members are invited to consider nominees for 2019.

MHS Board Chair Laurie Nafziger then introduced Karen Lehman, who will begin her term as the next (fourth) MHS CEO on May 1, 2018. “I am so happy to be serving all of you,” said Lehman. “I want to start in this position with a fresh look and approach to your work and communities. I’m looking forward to connecting with each one of your over the next year, have conversation, and see where that leads us forward together."

The 2018 MHS Member meeting concluded with a prayer of blessing for leaders from board member Jen Foster.

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Sexual Harassment Training

ELKHART, Indiana (Mennonite Church USA) – The office of Leadership Development of MC USA will hold Investigator Training for Ministerial Misconduct to take place on March 2-4, 2018 in the Elkhart, Indiana office. By offering the training, MC USA seeks to create a pool of trained investigators should the event of misconduct arise anywhere in the denomination. Each area conference has been asked to send one or two participants to the training.

In order to make the training more accessible, MC USA and the Panel for Sexual Abuse Prevention will jointly cover all of the registration costs for people sent as area conference participants. Mennonite colleges, agencies and sister denominations are also invited to join the training with a registration rate of $350 per person. The misconduct training will be led by FaithTrust Institute, a multifaith organization that provides tools to address issues related to sexual abuse prevention and response.

“We take all misconduct complaints seriously and want to handle them with as much integrity as possible,” says Nancy Kauffmann, denominational minister of MC USA. “One of the ways we want to help equip conferences to respond appropriately when the need arises is to have a pool of trained investigators in our system." 

By creating a pool of trained investigators, MC USA is making efforts to change denominational culture—equipping people with education and tools so that more are prepared to recognize abuse, listen to victims and hold leaders accountable, Kauffman explained.

“Our office is committed to zero tolerance of ministerial sexual misconduct,” said Terry Shue, director of Leadership Development. “Two ways we currently work at this is by providing resources for ministerial healthy boundaries and developing a network of investigators of misconduct as our commitment to the church.” 

For questions about the training, contact Nancy Kauffmann at NancyK@MennoniteUSA.org or 574-523-3054.

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Mim's Corner - 01/31/2018

Have you noticed some changes in the communications activity from MHS?

If you follow us on Facebook or LinkedIn, you've noticed more updates about Health Assembly and member programs. We also launched a new website that has fresh content, better photos and is mobile friendly. All of these changes are thanks to our new communications partners at ColorWord Creative, led by Amanda Garcia.

In 2018, we'll use your feedback from the annual member survey to make sure we communicate to you in ways that are fresh and relevant. We'll continue the emphasis on storytelling that we're rolling out at Mennonite Health Assembly, March 8 to 10 in Pittsburgh. Remember to register at www.mhsonline.org.

 

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01/10/2018 Blog Post - Words From Rick

Or rather, the “nearly last words.”

I am the soon-to-be-former CEO of MHS—a transition that began in May of 2017 when the board and I agreed to a few features of the process and will end this coming April.

I am often asked, “How is it really going?” Reasonably well, I think, but we don’t get to practice this very often. I will offer a few mid-season comments:

There is clarity. I no longer wonder how will I know and when will this end? The board and staff don’t wonder: we know.

There is a plan. The staff, board and I have outlined the basic elements of a transition plan and timeline. The staff has been invaluable in preparing for a smooth transition. The board has adopted a strategic priority for 2018, focused specifically on “ending well.” They have energetically leaned into the process, always understanding when to engage me as well as when to take the reins. This has been very healthy.

There is focus. A plan requires focus. I am working with vigor on what I can do best, while staff members work with continued energy and high morale. There are some uncertainties, but the staff has confidence in the board, my successor, and the long-term importance of their work. Certainly, there are new opportunities and challenges before us, but they will wait for the next CEO and a new season.

There are some questions. These are mostly mine. Did I work on the right stuff in the right ways? What might we have accomplished with other choices? Have we wisely managed opportunities and resources? Have we carried out our mission? Those questions won’t go away for a while. That’s OK.

There is already some grief. Relationships, shaped over many years, are changing. This is true with trusted staff, member executives, boards, clients, and church leaders. I don’t like grief, but it’s a testimony to meaningful relationships.

There is trust. The high trust between board, executives, and staff is the most critical ingredient in this ending season.

At the beginning of this process, the chair of the board expressed her hope that this experience would be a blessed transition. I am confident that her hopes have been realized.

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12/15/2017 News release - Puerto Rico: Not Forgotten

GOSHEN, Ind.—Carolyn Hoderread Heggen, PhD, returned from Puerto Rico on December 8, 2017, after completing an assessment trip sponsored by MHS in cooperation with Mennonite Disaster Service.

She reports that, from the air, blue FEMA tarps, piles of debris, and damage to the normally lush landscape are visible effects of Hurricane Maria. Broken stoplights, uprooted trees, and ruined household items lining inland roads of San Juan are on-the-ground evidence of the devastating storm.

Many small communities are still without telephone service, internet, running water, and electricity, and even residents of larger towns have no indication of when neighborhood power will be restored. Those in poor, rural communities have had no contact from FEMA or other governmental agencies and wonder if the government has forgotten them.

Transportation is severely limited. Landslides have blocked mountainous roads and numerous large pieces of highway have fallen into the valley below. In some places, travel by car is becoming even more treacherous as rains weaken the supporting soil now stripped of vegetation.

Residents must wait in lines to buy gasoline for generators and vehicles. Many walk to conserve fuel, which is also hazardous due to downed wires and poles, damaged sidewalks, and debris that forces pedestrians to share the street with cars.

Food is scarce. Because so much agriculture was destroyed, few local fruits or vegetables are available and what remains is outrageously expensive. The dairy industry has been seriously affected; several mothers reported that their small children have been crying for milk and don’t understand why it’s not available. The chicken industry has also been devastated. A Mennonite chicken farmer in Pulguillas lost between 90,000 and 100,000 chickens, still has no electricity, and is, therefore, unable to hatch eggs to replace those that died. In the meantime, the price of eggs and chicken meat has skyrocketed.

Education has stalled. Staff, parents, and volunteers (including a team from Indiana/Virginia) have worked diligently to re-open classes at Academia Menonita Betania with support from Mennonite Education Agency. The campus has no electricity or running water, several roofs are missing or damaged, and 12 students have left to live with relatives and attend classes in the US, yet school director Sr. Veldez remains committed to resuming students’ education.

Many residents are experiencing symptoms of traumatic stress. In addition to the original trauma of living through a long-lasting hurricane, the stressors of its subsequent destruction continue with no end in sight. Some individuals reported their hearts beating so fast and hard that they hurt. Others had visibly shaking hands and lips. Many seemed to be suffering from severe depression. Several reported that their brains weren’t “working right,” and displayed cognitive confusion and disorientation. Fear is prevalent, as are feelings of abandonment. Heggen reports that the phrase she heard most often was, “Estoy tan cansada.”  (I am so tired.)

Some individuals reported feelings of anger—at the government and the insensitive things President Trump has said about Puerto Ricans, or at local authorities for not cleaning streets faster or restoring water and electricity. Some don’t know where to direct their anger, and several confessed anger toward God while asking profound spiritual questions about God’s love, omnipotence, and silence.

Many Puerto Ricans are evacuating. The Puerto Rican government has indicated that more than 500,000 people have fled to the US. One airport employee stated that more than 600 cars have been abandoned at the airport with keys inside and plates removed, the owners having left the country. Thirteen elderly people were carried in wheelchairs onto Heggen’s returning flight, all on their way to live with adult children in the US. One woman said she was depressed to leave but couldn’t survive alone in her leaking house without water or a way to get food.

And yet, there is hope. Amidst the severe damage and ongoing struggle in Puerto Rico, there remain signs of tenacity, compassion, and courage of its people. Individuals, particularly those in churches, seem to be aware of the needs of others—especially the infirmed and elderly. Local Mennonite churches are sharing food and watching over the elderly. The Aibonito Mennonite Church has placed a washer and dryer in their social hall and invited the community to use it. Even those who have little seem to be sharing with those who have less; many have amazing resilience.

Still, Puerto Rico has many needs. Heggen reports that Mennonite Disaster Service’s presence is appropriate and appreciated, as is MHS’s effort to provide support for psychological recovery. The outpouring of support from the North is much appreciated by the local people who are grateful to not be forgotten.

During her assessment visit to the island, Heggen was a guest speaker at a women’s gathering that was attended by 65 individuals from six congregations. She addressed the physical, emotional, cognitive, spiritual, and relational ways we are affected by trauma, and focused on ways to create an “internal sanctuary” in the midst of chaos.

Heggen also led a workshop for the teachers and staff at Academia Menonita Betania, discussing ways to identify students who may need help, what to expect in traumatized children, and healing ways to intervene. She supplied the school with several copies of a Spanish translation of, “A Terrible Thing Happened,” a book by Margaret M. Holmes, and led an assembly for all intermediate grade students.

At Hospital Menonita Heggen met with eight cancer patients who were receiving chemotherapy infusions, a hospitalized father of a Mennonite woman suffering from ovarian cancer, and the hospital chaplain. She also visited pastors and congregants in other towns who had lost or damaged homes. 

MHS urges constituents to not forget Puerto Rico in prayer and to consider a donation of dollars and/or volunteer hours to Mennonite Disaster Service. Any mental health professionals with trauma training who are interested in volunteering should be in touch with Mennonite Healthcare Fellowship by calling Deloris Rhodes at 1-888-406-3643 or emailing Deloris@mennohealth.org. And those interested in directly supporting the work of Carolyn Holderread Heggen and other trauma specialists can send tax-deductible contributions to MHS at 1112 North Main St., Goshen, Indiana 46528.
 

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11/21/2017 News release - MHS appoints new CEO

GOSHEN, Ind.—The MHS Board of directors has named Karen E. Lehman as CEO of MHS, effective May 1, 2018.

Lehman has more than 25 years of leadership experience in both senior living and acute care. She has consistently and efficiently navigated organizations through various transitions to achieve financial viability, while simultaneously providing stability and new strategic goals. Her capacity to be both visionary and operationally “hands-on,” along with her effective communications skills, have resulted in Lehman’s successful recruitment and development of strong senior leaders.

“We are particularly excited that Karen will be taking this leadership role at MHS because of her commitment to our Anabaptist distinctives,” says MHS Board Chair, Laurie Neumann Nafziger. “In addition to her healthcare experience, the fact that she has recently worked as an MHS consultant allows her a unique understanding of MHS culture and values.”

The search committee has been actively seeking a successor for current MHS CEO, Rick Stiffney, since he announced his retirement in spring of 2017. The committee included four MHS board members, the chair of the MHS consulting board, a representative from Mennonite Church USA, and MHS agency staff. “We appreciated input from our various stakeholders as we sifted through a diverse and impressive pool of exceptional candidates,” says Neumann Nafziger.

Lehman’s appointment has also been approved by the Executive Board of Mennonite Church USA. She will assume her position immediately following Stiffney’s retirement in May 2018.

Prior to this appointment, Lehman’s most recent experience has been serving as CEO of The Community at Rockhill in Sellersville, Pennsylvania. Her executive leadership roles also include eight years as COO of Greencroft Communities in Goshen, Indiana, three years as Executive Director of Friends House Retirement Community in Sandy Spring, Maryland, and two years at Pennswood Village in Newtown, Pennsylvania.

Lehman currently serves on the Everence Board of Directors and formerly on the Board of Directors for Jubilee Association of Maryland, Inc. She holds an MBA from Bluffton University and a Bachelor of Science in Health Information from Indiana University, Indiana University Medical Center. Lehman is also a licensed nursing home administrator. She resides in Goshen, Indiana with her husband, Kent Beck, where they attend College Mennonite Church.

MHS is a not-for-profit, faith-based, membership organization connecting Anabaptist-related health and human services providers together to stay true to our values and achieve the very best outcomes. Believing that we are stronger together, MHS offers centralized resources and values-centered consulting services that expand each member’s individual capacity for doing good, boost organizational effectiveness, and cultivate and support the next generation of non-profit leaders.


Creatively Celebrating Resilience 
Scores of epic tales begin with those four words, “once upon a time,” but words alone aren't enough to make a story great. The best stories require a hero to face risk, danger, and obstacles. Those are the stories that remain in our souls and inspire action.

And so it is with our own lives. 

We have the capacity to design, imagine, and inspire, but not without facing risk, disappointment, and even failure. It's only by persevering—despite turmoil and tragedy—that our story transforms into something truly great. Let's celebrate that.

Mennonite Health Assembly 2018 will be Celebrating Resilience in many ways, but especially through creative expression. “My vision is to bring together a group of creatives with a variety of specialties,” says assembly coordinator Vanessa Hofer. “I believe Assembly attendees will find an earnest and meaningful study and celebration of resilience when surrounded by live storytelling, visual art, music, and worship.”

With that in mind, Assembly attendees will enjoy music from award-winning players Ethan Setiawan and Sadie Gustafson-Zook, dramatic presentations from Ted Swartz and Billy Funk, and an introduction to “visual problem-solving” with artist and author Emily Marko.

“Of course, you don’t need to consider yourself an artist to have and to share a powerful story,” says Hofer, adding that four powerful stories about celebrating resilience will also be told by attendees whose submissions were selected in advance by the Assembly Planning Committee. “These incredible firsthand accounts will serve as groundwork for interactive discussions… I can’t wait for attendees to hear these stories of creative resilience within MHS member organization.”

This year’s gathering will be truly different than any prior. The request for stories and learning lab proposals for Assembly 2018 yielded excellent results, and our Planning Committee has been busy crafting a surprise-filled weekend of interactive and immersive programming, designed to both educate and energize.

Get ready to dive into topics like, “Misconceptions and Millennials: Perspectives, Opportunities & Challenges,” “The Ultimate Balancing Act: Mission vs. Success,” and “Stronger Together: Thriving through Consolidation.” And be sure to arrive in time to check out the pre-conference learning lab, “Dealing Effectively with Workplace Conflict,” led by Lee Schmucker, MHS Consulting Associate.

If you find you are often looking for creative ways to tackle big ideas with your employees or constituents, you’ll love what is in store. And for those looking for our usual excellent training for board members, you’ll find those resources, too.  

“I believe there is a healthy dose of creativity whenever resilience is at play. I am not sure the two can survive without one another,” says Hofer. “The very synonyms of creativity—inventiveness, imagination, innovation—are the action words that allow us to successfully overcome obstacles or recover from difficult circumstances.”

You are invited to come, be refreshed, encouraged, surprised, and delighted by stories of persistence told through spoken word and moments of creativity at Celebrate Resilience, Mennonite Health Assembly 2018.

Organizations that send four or more representatives are eligible for a group discount, and everyone can save $100 with early bird registration before February 2. First-time attendees are also invited to register at a special rate.

Join MHS on Thursday, March 8, through Saturday, March 10, at the Sheraton Pittsburgh Hotel at Station Square. Register today at www.mhsonline.org/health-assembly.

Mennonite Health Assembly is co-sponsored by MHS and Everence.

 

After MariaCaguas Hospital, damaged by storms.
MHS’s response to disaster in Puerto Rico.

Dr. Rose Gillin and her brother, Jim Alvarez, grew up on the beautiful island Puerto Rico, but their recent homecoming was far from a celebration. Instead, they put their own heartache aside and used their exceptional qualifications and personal knowledge to assess damage done to their beloved island by hurricanes Maria and Irma.

Determined to deliver vital information to MHS, Gillin, an MD and Alvarez, CFO of Everence, assessed how MHS might give aid in the aftermath of Hurricane Maria. “We want to offer support if there are ways that volunteer professionals can be helpful,” said MHS CEO Rick Stiffney about the dispatched team. The exploratory visit was also conducted with appreciation and strong support from Mennonite Disaster Service.

Gillin’s team remained in Puerto Rico for several days, but weak cellphone service and unreliable Internet prevented them from relaying detailed information. It wasn’t until their safe return to Indiana that they could present a full report.

“Everything looked different—devastated—especially the trees,” said Gillin about her childhood home. “As we talked with people, we could hear their pain, even as they were working together.”

The devastation didn’t end there. Most hospitals were—and still are—running on generators that require repairs after weeks of continuous use. Access to water is still limited, and there is concern about the safety of the water that is available. Many homes, churches, and schools have been damaged or destroyed. Driving is dangerous because of downed traffic signals and telephone poles.

Pharmacies are not able to fill prescriptions because they cannot access insurance companies for approval, which is of special concern for the sick and elderly. Diabetic patients are not able to refrigerate their insulin, and those on dialysis are facing an overwhelming treatment challenge.

But the suffering isn’t limited to those who are physically ailing. Nearly every resident is subject to damaging amounts of mental and emotional stress, causing many to lose sleep and fear for their safety. The inability to communicate with loved ones has produced anxiety in great measure. Wide-spread trauma has revealed a need for specialists and counselors in this area.

Even Sistema de Salud Menonita has been directly affected, reporting that more than 100 of their employees need to rebuild or replace their homes. The hospital system has donated $500,000 to support this effort with the goal of raising an additional $500,000.

Gillin and Alvarez’s findings mark the beginning of the work to come in Puerto Rico. There is a long and difficult road ahead, and recovery won’t be possible without continued aid.

In light of this, MHS is encouraging constituents to donate dollars and/or volunteer hours to Mennonite Disaster Service, which is working directly with Juan Carlos Colón, moderator of the local Mennonite Conference in Puerto Rico. Any healthcare professionals who are interested in volunteering should be in touch with Mennonite Healthcare Fellowship by calling Deloris Rhodes at 1-888-406-3643 or emailing Deloris@mennohealth.org.

Monies can also be donated to send Carolyn Holderread Heggen, PhD, and other trauma specialists to the island, as well as to the Sistema de Salud Menonita fund for their employees.

Tax-deductible contributions for the Sistema de Salud Menonita employee fund or to cover expenses for the assessment team and trauma specialists can be mailed to MHS at 1112 North Main St., Goshen, Indiana 46528.

And in the face of disaster, fear, and the unknown, all are invited to pray for pastors, institutional and hospital leaders, teachers, the sick and elderly, and those who are in need of healing of all kinds on the island of Puerto Rico.

How you can help:

Volunteer healthcare expertise by calling Deloris Rhodes at 888-406-3643.

Donate by sending checks to MHS, 1112 North Main Street, Goshen, Ind 46528.

 

Chinese Delegation Tours MHS Facilities 

For nearly two weeks in October, the China Christian Council Study Group explored more than a dozen senior living communities, met with MHS experts, attended workshops, and still managed to see the Liberty Bell during an intensive study of nonprofit older adult services in the state of Pennsylvania.

This group of Chinese delegates was comprised of nine executive leaders and translators and representatives from many different organizations, including Buddhist Master Jing Bo, Vice President of China Buddhist Association, and Xiao Lan of the Tian Ai Commonwealth Foundation in Shanghai.

These visitors arrived on October 15 and lost no time getting started. American hosts Myrrl Byler, Director of Mennonite Partners in China, and Ronald Yoder, International Program Advisor for MHS, welcomed the guests with a warm reception before whisking them off to the first of 13 different community tours.

Over the next five days, the study group visited diverse senior living communities with several objectives in mind. First, these visits showed the range of services available to older adults in the United States. Second, they provided an understanding of government and nonprofit/church-sponsored services—specifically in Pennsylvania. Third, they gave the visitors an opportunity to discover new types of older adult services that they might apply to their own facilities and programs.          

The group participated in worship services and Sunday School at East Chestnut Mennonite Church in Lancaster, Pennsylvania, where they were heartily welcomed by pastor Todd Friesen and his wife Dennette. While there, they also enjoyed a presentation on church involvement in older adult services by MHS Senior Vice President, Emerson Lesher.  

Interactive learning filled the second half of the study group’s visit. Workshops covered a variety of topics on everything from management issues to fundraising to daily activities for residents. And this whirlwind tour finished with a banquet hosted by MHS and Anabaptist Providers Group.

 

Nominate an Emerging Leader

Do you know hardworking professionals under the age of 35 who are brimming with leadership potential? Are they interested in leadership or board service in an Anabaptist healthcare setting? Consider nominating them to attend the 2018 Mennonite Health Assembly, Celebrating Resilience, March 8-10 in Pittsburgh, Pennsylvania.

The Assembly will provide inspiring learning labs on relevant topics, as well as networking opportunities specifically designed for emerging leaders, and we are seeking young professionals with diverse backgrounds and cultures to attend.

Please submit nominations to mim@mhsonline.org by December 30, 2017. Those selected will be offered a reduced registration rate of $195.

Remember, we have reserved a limited number of space for emerging leaders, so please carefully consider who you would like to nominate—and don’t delay!

 

Search Committee Update

Valerie Rempel, MHS Search Committee chair, was pleased to report this week that the committee has met and is prepared to recommend a candidate to the full board for approval. As an agency of Mennonite Church USA, final approval of the candidate is required from the Executive Board, but if all goes well the committee hopes to announce a new President/CEO for MHS by the end of the year.

The work of the search committee has come after current President/CEO, Rick Stiffney, announced that he would retire in the spring of 2018 after 20 years of dedicated leadership at MHS.

 

MHS Valued Leadership Webinar

Daily Practices for Leading Organizational Change: A Webinar.

Meetings, emails, deadlines, and more—you have a lot on your plate. How can you find time to develop your leadership skills on top of everything else clamoring for your time and attention?

We have a solution: A bite-sized webinar that fits into even the busiest of schedules led by Emerson Lesher, MHS Senior Vice President, and Rachel Swartzendruber Miller, Vice President of Admissions and Financial Aid at Hesston College. 

In only 35 minutes you’ll gain tips on how to:

  • Invite positive change
  • Create space to dream about your organization’s potential  
  • Get beyond “either/or” to “what else?!”
  • Assess how Anabaptist values influence our approach to change
  • Plus, an open Q&A with Emerson and Rachel

Strong leadership is crucial for healthy organizations; don’t neglect its development.

Visit bit.ly/MHSLeadingChange to reserve your spot for Leading Organizational Change, Thursday, November 16 at 1 p.m. EST/12 p.m. CST/11 a.m. MST/10 a.m. PST.

 

News Release — MHS Assessment team reports from PR
October 16, 2017—After several days in Puerto Rico on behalf of MHS and in partnership with Mennonite Disaster Service, Dr. Rose Gillin, MD, and Jim Alvarez, CFO of Everence, have returned home to Indiana with an assessment of health and human services needs in the wake of Hurricane Maria.

“Everything looked different – devastated – especially the trees,” reported Gillin, who grew up in Puerto Rico. “As we talked with people, we could hear their pain, even as they were working together.” Most hospitals are still running on generators that are now requiring repair after four weeks of continuous use. Access to water is still limited, and there is concern about the safety of the water that is available. Many homes, churches, and schools have been damaged or destroyed. Driving is dangerous because of downed traffic signals and telephone poles.

Pharmacies are not able to fill prescriptions because they cannot access insurance companies for approval, which is of special concern for the sick and elderly. Diabetic patients are not able to refrigerate their insulin, and those on dialysis are facing an overwhelming treatment challenge.

Those who are not physically ailing are still subject to damaging amounts of mental and emotional stress, causing many to lose sleep and fear for their safety. The inability to communicate and the lingering possibility of yet another hurricane have produced anxiety in great measure. Wide-spread trauma has revealed a need for specialists and counselors in this area.

Sistema de Salud Menonita, the Mennonite hospital system in Puerto Rico, has reported that more than 100 of their employees need to rebuild or replace their homes. They have donated $500,000 to support this effort with the goal of raising an additional $500,000.

In response to these findings, MHS is encouraging constituents to donate dollars and/or volunteer hours to Mennonite Disaster Service, which is working directly with Juan Carlos Colón, moderator of the local Mennonite Conference in Puerto Rico. Any healthcare professionals who are interested in volunteering should be in touch with Mennonite Healthcare Fellowship by calling Deloris Rhodes at 1-888-406-3643 or emailing Deloris@mennohealth.org.

Monies can also be donated to send Carolyn Holderread Heggen, PhD, and other trauma specialists to the island, as well as to the Sistema de Salud Menonita fund for their employees.

Tax-deductible contributions for the Sistema de Salud Menonita employee fund or to cover expenses for the assessment team and trauma specialists can be mailed to MHS at 1112 North Main St., Goshen, Indiana 46528.

And in the face of disaster, fear, and the unknown, all are invited to pray for pastors, institutional and hospital leaders, teachers, the sick and elderly, and those who are in need of healing of all kinds on the island of Puerto Rico.

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News Release – MHS Sends Initial Assessment Team to PR
October 9, 2017—Mennonite Health Services dispatched an initial visit and assessment team that arrived in Puerto Rico on Wednesday, October 4, to explore how MHS might offer medical and health and human service support in the aftermath of Hurricane Maria.

Team leader Dr. Rose Gillin, MD, will utilize her skills as a medical physician in tandem with her experience of growing up in Puerto Rico as she works with teammate Jim Alvarez, CFO and Senior Vice President of Everence, who also grew up on the island and is a board member of Sistema de Salud Menonita. Carolyn Holderread Heggen, PhD and trauma specialist, will travel to the island at a later time to contribute to the assessment. “These are professionally competent and well-connected individuals,” says MHS CEO Rick Stiffney.

This exploratory visit is being conducted with appreciation and strong support from Mennonite Disaster Service and in full partnership with the sophisticated Sistema De Salud Menonita in Puerto Rico. “This is one of the most highly respected health systems on the island,” says Stiffney of the four Mennonite hospitals spread across the territory. “We want to offer support if there are ways that volunteer professionals can be helpful.” Together with MDS, the MHS team is also interfacing with Mennonite Church leaders in Puerto Rico.

In addition, MHS is working closely with Mennonite Healthcare Fellowship to engage their network of doctors and nurses across the US. A database of healthcare professionals, their skills, language competencies, and availability is currently being built for use in the event that MHS is called to mobilize volunteers. A mechanism to raise funds for volunteer travel is also being established in partnership with Everence.

In the late 1940’s and 50’s many Mennonite volunteers engaged in service alongside the people of Puerto Rico to start churches and build schools, clinics, and hospitals. “Although the Mennonite population in Puerto Pico is small, their witness is large,” says Stiffney. “Through God’s grace and their commitment and competence, incredible ministry has been done. It’s an honor to be part of that work today.”

Cell phone service in Puerto Rico is weak and inconsistent and internet access is unavailable, but the MHS assessment team will provide a more detailed report upon their return.

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